| Webspace & Domain Names This is a discussion on, Can't access my FTP Site within the Freedom2Surf forum; I sucessfully uploaded a number of photos to my FTP site on Sunday using SmartFTP. Using exactly the same settings ... |
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25-09-2007, 04:37 PM
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#1 |
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Can't access my FTP Site
I sucessfully uploaded a number of photos to my FTP site on Sunday using SmartFTP. Using exactly the same settings yesterday and again today I can't access the site.
There is probably a very simple solution but I would appreciate some advice as to finding it. Thanks Morelli |
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26-09-2007, 06:21 AM
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#2 |
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If you are certain you are using the correct details, its unfortunately nothing we can help with other than to direct you to support.
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Due to time constraints I do not post here anymore. If you need assistance with a forum issue please message a member of the team. If you need to make contact with me, private message me and I will probably receive an email. |
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26-09-2007, 10:48 AM
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#3 |
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Thanks.
I had a technical expert (my wife! who's very good at cooking) re-enter the details without any change. I will contact F2S direct. Thanks Morelli |
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26-09-2007, 11:36 AM
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#4 |
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What error do you get? I think in SmartFTP there is a space at the top showing the commands go by, and it should give some reason/error in there as to what went wrong.
Like Chaz says though, if you are using the right login details and it says they are wrong you'll need to contact F2S.
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26-09-2007, 12:03 PM
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#5 |
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Adam
These are the commends: [12:57:44] SmartFTP v2.5.1006.39 [12:57:44] Resolving host name "ftp.name.f2s.com" [12:57:45] Connecting to 194.154.164.68 Port: 21 [12:57:45] Connected to ftp.name.f2s.com. [12:57:45] 220 PIPEX/Atlas FTP server [12:57:45] USER name@name.f2s.com [12:57:45] 331 Please specify the password. [12:57:45] PASS (hidden) [12:57:47] 530 Login incorrect. F2Surf have already responded to my email and are getting an engineer to look into it. Regards Morelli |
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26-09-2007, 12:52 PM
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#6 |
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Yes that's a username/password problem, so they'll have to fix it.
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26-09-2007, 01:27 PM
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#7 |
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F2Surf have sorted out the problem. I said it would be a simple solution.
I had enabled the Webmaster account which was the root of the problem. Advice was to disable and now I can access the site. Please don't ask 'Why did he enable that?' Morelli |
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