Webspace & Domain Names This is a discussion on, problems accessing my own page within the Freedom2Surf forum; i dont know if this is due to F2S problems or not so id thought id ask. im getting this ...

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Old 25-09-2007, 11:42 AM   #1
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problems accessing my own page

i dont know if this is due to F2S problems or not so id thought id ask.

im getting this from members of my invision board as well

following message appears when i try to access my webspace

Hoping this means i havent been hacked

This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage.

For more information about HTTP errors, see Help.
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Old 25-09-2007, 12:26 PM   #2
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HTTP 403 normally means a permissions issue has occured whereby one cannot access the directory in question, ie if your site is www.blah.com and your forum is www.blah.com/forum, its likely to be a permissions problem on the 'forum' directory.

Do your other pages work, or do you want to pm me your domain name and I'll have a looksie.

Failing that, support ticket is your only call.
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Old 25-09-2007, 01:25 PM   #3
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If you could send over in a pm the domain in question, ftp details.. (inc. password).

I will arrange for one of my engineers to take a look into this.
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Old 25-09-2007, 01:57 PM   #4
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i have done just that, thank you for your help.

do you feel from this message then its a problem not likely to fix itself, which is what i usually hope happens
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Old 26-09-2007, 08:26 AM   #5
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after speaking to technical support last night the problem isnt me, its their end.

i just hope that anything they get sorted doesnt knacker my php board up
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Old 26-09-2007, 09:58 AM   #6
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I'd hope they have back ups ....
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Old 03-10-2007, 11:33 AM   #7
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thank fully they got it sorted, and they were available on the phone quickly, i bet theres some isp companies out there not as easily contactable.
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