Tiscali / TalkTalk User

richardcozens · 25-09-2007, 11:42 AM

i dont know if this is due to F2S problems or not so id thought id ask.

im getting this from members of my invision board as well

following message appears when i try to access my webspace

Hoping this means i havent been hacked

This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage.

For more information about HTTP errors, see Help.

kmount · 25-09-2007, 12:26 PM

HTTP 403 normally means a permissions issue has occured whereby one cannot access the directory in question, ie if your site is www.blah.com and your forum is www.blah.com/forum, its likely to be a permissions problem on the 'forum' directory.

Do your other pages work, or do you want to pm me your domain name and I'll have a looksie.

Failing that, support ticket is your only call.

**Andrewr_f2s** · 25-09-2007, 01:25 PM

If you could send over in a pm the domain in question, ftp details.. (inc. password).

I will arrange for one of my engineers to take a look into this.

richardcozens · 25-09-2007, 01:57 PM

i have done just that, thank you for your help.

do you feel from this message then its a problem not likely to fix itself, which is what i usually hope happens

richardcozens · 26-09-2007, 08:26 AM

after speaking to technical support last night the problem isnt me, its their end.

i just hope that anything they get sorted doesnt knacker my php board up

kmount · 26-09-2007, 09:58 AM

I'd hope they have back ups ....

richardcozens · 03-10-2007, 11:33 AM

thank fully they got it sorted, and they were available on the phone quickly, i bet theres some isp companies out there not as easily contactable.

25-09-2007, 11:42 AM	#1
richardcozens Tiscali User Member Join Date: Mar 2003 Location: Boston Posts: 33 Thanks: 0 Thanked 0 Times in 0 Posts	problems accessing my own page i dont know if this is due to F2S problems or not so id thought id ask. im getting this from members of my invision board as well following message appears when i try to access my webspace Hoping this means i havent been hacked This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage. For more information about HTTP errors, see Help.

25-09-2007, 12:26 PM	#2
kmount Forum Ninja Join Date: Mar 2004 Location: Northamptonshire Posts: 5,345 Thanks: 3 Thanked 14 Times in 14 Posts	HTTP 403 normally means a permissions issue has occured whereby one cannot access the directory in question, ie if your site is www.blah.com and your forum is www.blah.com/forum, its likely to be a permissions problem on the 'forum' directory. Do your other pages work, or do you want to pm me your domain name and I'll have a looksie. Failing that, support ticket is your only call. __________________ Kim Tiscali User Forum Ninja

25-09-2007, 01:25 PM	#3
Andrewr_f2s freedom2surf Staff Join Date: May 2006 Location: Aylesbury Posts: 512 Thanks: 0 Thanked 0 Times in 0 Posts	If you could send over in a pm the domain in question, ftp details.. (inc. password). I will arrange for one of my engineers to take a look into this. __________________ Andrew www.freedom2surf.net

26-09-2007, 09:58 AM	#6
kmount Forum Ninja Join Date: Mar 2004 Location: Northamptonshire Posts: 5,345 Thanks: 3 Thanked 14 Times in 14 Posts	I'd hope they have back ups .... __________________ Kim Tiscali User Forum Ninja

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25-09-2007, 01:57 PM	#4
richardcozens Tiscali User Member Join Date: Mar 2003 Location: Boston Posts: 33 Thanks: 0 Thanked 0 Times in 0 Posts	i have done just that, thank you for your help. do you feel from this message then its a problem not likely to fix itself, which is what i usually hope happens

26-09-2007, 08:26 AM	#5
richardcozens Tiscali User Member Join Date: Mar 2003 Location: Boston Posts: 33 Thanks: 0 Thanked 0 Times in 0 Posts	after speaking to technical support last night the problem isnt me, its their end. i just hope that anything they get sorted doesnt knacker my php board up

03-10-2007, 11:33 AM	#7
richardcozens Tiscali User Member Join Date: Mar 2003 Location: Boston Posts: 33 Thanks: 0 Thanked 0 Times in 0 Posts	thank fully they got it sorted, and they were available on the phone quickly, i bet theres some isp companies out there not as easily contactable.

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