| Other Products & Services This is a discussion on, Members Area Outage within the Freedom2Surf forum; Freedom2Surf appear to be experiencing some database problems on their website and associated services this morning. Effects of this problem ... |
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05-07-2006, 09:15 AM
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#1 |
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Site Founder
Join Date: May 2002
Posts: 4,339
Thanks: 4
Thanked 3 Times in 3 Posts
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Members Area Outage
Freedom2Surf appear to be experiencing some database problems on their website and associated services this morning.
Effects of this problem are causing users being unable to login to their members area, being unable to order new products and not being able to access BT Outage or Capacity information. Update: This issue was resolved at 9:19am.
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Justin Tiscali User Last edited by aos101; 05-07-2006 at 12:02 PM. Reason: Issue resolved |
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05-07-2006, 09:19 AM
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#2 |
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freedom2surf Staff
Join Date: May 2006
Posts: 171
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The database server is back up and running, you should be able to log into your members area as normal.
It may be running a bit slow for a while whilst it catches up. Please accept our apologies for the inconvenience caused. Regards Helen |
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05-07-2006, 10:30 AM
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#3 |
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Tiscali User Member
Join Date: Jul 2006
Posts: 1
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Web Sites
Any news on the websites?
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05-07-2006, 11:50 AM
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#4 |
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freedom2surf Staff
Join Date: May 2006
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Yes, an engineer is on his way to telehouse now to investigate further.
We are in the process of building replacement servers and will be starting the migration onto the new servers very soon. Customers will be contacted as and when this will happen. I will keep you updated on the issues being experienced today. Regards Helen |
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05-07-2006, 12:09 PM
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#5 |
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freedom2surf Staff
Join Date: May 2006
Posts: 171
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The webservers seem to be running normally again, engineers will continue to monitor.
Regards Helen |
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