Tiscali / TalkTalk User

thraxas · 19-05-2006, 01:12 PM

Just had my second in 2 days. How many will they send.

Suppose I had better inform them that they can have it back if they organise the shipping.

Just checked, only been billed for one.

I will inform them via email, but like all my technical tickets and requests for 2 text newsgroups to be added, I suspect I will not hear anything back. I would phone, but I am not calling an 0870 number.

thraxas · 19-05-2006, 02:02 PM

Aaaah, just checked the box, there was a microfilter in this one that I never got with my original box.

Oh, and before anyone asks, why did I sign for it, I got it delivered at work and at the same time another mulitple delivery was happening so I just signed for everything and chucked it in the goods inwards to sort out later.

thraxas · 19-05-2006, 04:37 PM

It gets better....

I just had an email.

Quote:

Dear Mr xxxxx,

Your Billion 7402VGP VoIP/802.11g Wireless ADSL 3 Port Ethernet Router has been dispatched today, 2006-05-19.

To address:

somewhere

Dispatch Method: Royal Mail Special Delivery
Dispatch Reference: xxxxxxxxx

Your equipment will arrive next working day by 13.00 hours.

Kind regards,

Freedom To Surf Sales Team.

So I shall expect another on Monday.

anyway, my response.

Quote:

Thankyou for your notification.

I would advise that I had one delivered yesterday, another arrived
today, does this mean I shall be due another on Monday?

Also the initial router did not include a microfilter as was stated in
the product details.

Please arrange for pickup and packaging for return of the supernumary router(s).

Karl Prince · 19-05-2006, 06:15 PM

This may sound like a weird question, but which courier delivered your first two?

Reason, had two failed deliveries yesterday and today by "InterLink Express", only expecting the Billion this week. Also had the email today about the Royal Mail delivery.

Maybe you need two to get ADSL2

thraxas · 19-05-2006, 08:23 PM

Yes, interlink express both times, and no doubt monday as well.

I checked the tracking number on the interlink website, it was picked up from Aylsebury at 16:48 today

Just chuck the dispatch reference into the tracking part of the website and ignore the royal mail.

All parcels will be coming from Nildram Limited.

19-05-2006, 01:12 PM	#1
thraxas Tiscali User Member Join Date: Dec 2005 Location: Sunny Scotland Posts: 101 Thanks: 0 Thanked 0 Times in 0 Posts	Billion Router Just had my second in 2 days. How many will they send. Suppose I had better inform them that they can have it back if they organise the shipping. Just checked, only been billed for one. I will inform them via email, but like all my technical tickets and requests for 2 text newsgroups to be added, I suspect I will not hear anything back. I would phone, but I am not calling an 0870 number.

19-05-2006, 06:15 PM	#4
Karl Prince Tiscali User Member Join Date: Jan 2004 Location: Leicester Posts: 621 Thanks: 0 Thanked 0 Times in 0 Posts	This may sound like a weird question, but which courier delivered your first two? Reason, had two failed deliveries yesterday and today by "InterLink Express", only expecting the Billion this week. Also had the email today about the Royal Mail delivery. Maybe you need two to get ADSL2 __________________ Karl Prince Ex-Freedom2Support Knowledge Team Billion 7402VGP, MAX 50 GB 7360kb sync (ex USR9003 - couldn't cope with MAX)

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19-05-2006, 02:02 PM	#2
thraxas Tiscali User Member Join Date: Dec 2005 Location: Sunny Scotland Posts: 101 Thanks: 0 Thanked 0 Times in 0 Posts	Aaaah, just checked the box, there was a microfilter in this one that I never got with my original box. Oh, and before anyone asks, why did I sign for it, I got it delivered at work and at the same time another mulitple delivery was happening so I just signed for everything and chucked it in the goods inwards to sort out later.

19-05-2006, 08:23 PM	#5
thraxas Tiscali User Member Join Date: Dec 2005 Location: Sunny Scotland Posts: 101 Thanks: 0 Thanked 0 Times in 0 Posts	Yes, interlink express both times, and no doubt monday as well. I checked the tracking number on the interlink website, it was picked up from Aylsebury at 16:48 today Just chuck the dispatch reference into the tracking part of the website and ignore the royal mail. All parcels will be coming from Nildram Limited.

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