ADSL / SDSL - ZoneAlarm Users - IMPORTANT INFO

[Freedom2Support]

For those of you using ZoneAlarm who installed the windows updates today, you probably already know that your internet connection has died. It appears that KB951748 made changes to the networking files that ZA doesn't see/recognize.

This update applies to Windows XP users and users who have ZoneAlarm installed.

Vista is NOT affected by this problem, because it is more secure and doesn't require this update

There are 2 options to rectify the problem :

----- Option 1: Move Internet Zone slider to Medium -----

Navigate to the "ZoneAlarm Firewall" panel
Click on the "Firewall" tab
Move the "Internet Zone" slider to medium


----- Option 2: Uninstall the hotfix -----

Click the "Start Menu"
Click "Control Panel", or click "Settings" then "Control Panel"
Click on "Add or Remove Programs"
On the top of the add/remove programs dialog box, you should see a checkbox that says "show updates". Select this checkbox
Scroll down until you see "Security update for Windows (KB951748)"
Click "Remove" to uninstall the hotfix

More information can be found at the following link :

http://download.zonealarm.com/bin/fr...cessIssue.html

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