Mail Services - Vnet and Snet Customers

[Freedom2Support]

PLEASE NOTE - THIS DOES NOT AFFECT ANY USER WHO HAS A STANDARD login@gotadsl.co.uk USERNAME.
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IMPORTANT NOTICE FOR ALL CUSTOMERS USING A gotadsl.co.uk/login-vnet OR gotadsl.co.uk/login-snet USERNAME.

On the 18th December 2007 we sent written notification directly to all customers using legacy accounts. This notified the customers of their new account and IP details and provided 21 days for users to change the details on their router/modem.

Please see the below for further information:

We are in the process of migrating all customers who are using accounts based on legacy systems across onto our current platforms. This will provide additional functionality for customers and ensure that the service is on a maintained and resilient system.

In order to move customers from the legacy systems some account details will need to be updated.
To ensure that the transition over to the new platform is smooth for customers we have already created the new accounts on our admin system.

NO CHANGES WILL TAKE EFFECT UNTIL THE NEW DETAILS ARE UPDATED ON YOUR ROUTER/MODEM

The new account details are already live, and you can change over to these at any point before 23/01/08

Please note any DNS records pointing to your current IP address/es will need to be updated with your new IP information.
If you are using a vnet or snet account please contact support to confirm your account details.

IF YOU ARE NOT USING A VNET OR SNET ACCOUNT THERE WILL BE NO CHANGES TO YOUR ACCOUNT SETUP.


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