Tiscali / TalkTalk User

yorkshiremark · 17-04-2007, 06:24 PM

Ive been with F2S quite a few years now and have been more or less satisfied with the service given. Ive had to call tech support in total about 3 times in the 2-3yrs ive been with F2S and ive alway got through and had the problem solved.
I recently moved to a village where BT states I should get 2mb or greater connection and on a good day im syncing at 3400ish and ive never syncd lower than 2500 since moving.

Be have just enabled my exhange and im considering moving over to them, but as I live around 3.45km from exchange im wondering what sort of sync speed Id recieve and wondered if anybody had an idea or experieced moving to BE on this sort of distance.
My router is a Netgear DG834GT the router stats as of now are
Connection Speed 2976 kbps 448 kbps
Line Attenuation 61.0 db 31.5 db
Noise Margin 13.1 db 16.0 db

Im just trying to the get the most from my line possible be it with F2S , Be or whoever as long as service is good and connection is stable im not bothered.

keith_thfc · 18-04-2007, 08:46 AM

Hi yorkshiremark

I'm no expert on line speeds but your attenuation suggests that you are a long long way from the exchange and I'd actually be surprised if be* agreed to provision you.

If they did then I wouldn't expect you to see any more speed that you're getting now.

However on the bright side you'll have an unlimited service with no traffic shaping or any other hidden restrictions so for those reasons I'd recommend it every time.

Might be worth giving be* a call on 0808 234 8566 (freephone number) as they should be able to give you an estimate.

Hope this helps

Keith

yorkshiremark · 19-04-2007, 05:23 PM

Thanks for the advice ill give them a call

yorkshiremark · 20-04-2007, 09:43 PM

Now im really confused just got back an email from Be and they are telling me I can a download speed of 1meg

I just dont understand, BT state I can get 2meg or greater and im synching at 3meg.
So how can Be only offer me 1meg?????

keith_thfc · 22-04-2007, 07:54 AM

Quote:

Originally Posted by yorkshiremark

Now im really confused just got back an email from Be and they are telling me I can a download speed of 1meg

I just dont understand, BT state I can get 2meg or greater and im synching at 3meg.
So how can Be only offer me 1meg?????

Sounds like be* are being over cautious. I would give them a call and ask to speak to a supervisor to confirm this.

yorkshiremark · 23-04-2007, 10:05 PM

Well I rang Be today and all they would say is im 5.5km from the exchange and they could only guarantee 1meg connection.
All seems rather odd to me.

Castle · 29-08-2007, 02:51 PM

They just told me I'm 900m from the exchange and could get about 16mb. In reality I'm 100m from the exchange and hopefully could get more!

kmount · 29-08-2007, 03:14 PM

100m as the crow flies or did you trace the line?

Castle · 30-08-2007, 12:22 PM

It's literally up the road and round the corner. Probably less than 50m as the crow flies.

kmount · 30-08-2007, 12:59 PM

Thats good stuff, especially if you look at Be as you say in your other post.

17-04-2007, 06:24 PM	#1
yorkshiremark Tiscali User Member Join Date: May 2005 Location: North Yorkshire Posts: 40 Thanks: 0 Thanked 0 Times in 0 Posts	Possibly moving from F2S Ive been with F2S quite a few years now and have been more or less satisfied with the service given. Ive had to call tech support in total about 3 times in the 2-3yrs ive been with F2S and ive alway got through and had the problem solved. I recently moved to a village where BT states I should get 2mb or greater connection and on a good day im syncing at 3400ish and ive never syncd lower than 2500 since moving. Be have just enabled my exhange and im considering moving over to them, but as I live around 3.45km from exchange im wondering what sort of sync speed Id recieve and wondered if anybody had an idea or experieced moving to BE on this sort of distance. My router is a Netgear DG834GT the router stats as of now are Connection Speed 2976 kbps 448 kbps Line Attenuation 61.0 db 31.5 db Noise Margin 13.1 db 16.0 db Im just trying to the get the most from my line possible be it with F2S , Be or whoever as long as service is good and connection is stable im not bothered.

18-04-2007, 08:46 AM	#2
keith_thfc Tiscali User Member Join Date: Oct 2005 Location: London (on be* unlimited ADSL2+) Posts: 1,021 Thanks: 0 Thanked 0 Times in 0 Posts	Hi yorkshiremark I'm no expert on line speeds but your attenuation suggests that you are a long long way from the exchange and I'd actually be surprised if be* agreed to provision you. If they did then I wouldn't expect you to see any more speed that you're getting now. However on the bright side you'll have an unlimited service with no traffic shaping or any other hidden restrictions so for those reasons I'd recommend it every time. Might be worth giving be* a call on 0808 234 8566 (freephone number) as they should be able to give you an estimate. Hope this helps Keith __________________ be* unlimited 7 Mb down/1.1 Mb up using Speedtouch 780WL Poplar (LNPOP) exchange be* unlimited website (ADSL2+ LLU) http://www.bethere.co.uk/ (ex Wanadoo/AOL/Zen/f2s LLU)

29-08-2007, 03:14 PM	#8
kmount Forum Ninja Join Date: Mar 2004 Location: Northamptonshire Posts: 5,370 Thanks: 3 Thanked 20 Times in 19 Posts	100m as the crow flies or did you trace the line? __________________ Due to time constraints I do not post here anymore. If you need assistance with a forum issue please message a member of the team. If you need to make contact with me, private message me and I will probably receive an email.

30-08-2007, 12:59 PM	#10
kmount Forum Ninja Join Date: Mar 2004 Location: Northamptonshire Posts: 5,370 Thanks: 3 Thanked 20 Times in 19 Posts	Thats good stuff, especially if you look at Be as you say in your other post. __________________ Due to time constraints I do not post here anymore. If you need assistance with a forum issue please message a member of the team. If you need to make contact with me, private message me and I will probably receive an email.

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19-04-2007, 05:23 PM	#3
yorkshiremark Tiscali User Member Join Date: May 2005 Location: North Yorkshire Posts: 40 Thanks: 0 Thanked 0 Times in 0 Posts	Thanks for the advice ill give them a call

20-04-2007, 09:43 PM	#4
yorkshiremark Tiscali User Member Join Date: May 2005 Location: North Yorkshire Posts: 40 Thanks: 0 Thanked 0 Times in 0 Posts	Now im really confused just got back an email from Be and they are telling me I can a download speed of 1meg I just dont understand, BT state I can get 2meg or greater and im synching at 3meg. So how can Be only offer me 1meg?????

23-04-2007, 10:05 PM	#6
yorkshiremark Tiscali User Member Join Date: May 2005 Location: North Yorkshire Posts: 40 Thanks: 0 Thanked 0 Times in 0 Posts	Well I rang Be today and all they would say is im 5.5km from the exchange and they could only guarantee 1meg connection. All seems rather odd to me.

29-08-2007, 02:51 PM	#7
Castle Tiscali User Member Join Date: Oct 2005 Posts: 78 Thanks: 0 Thanked 0 Times in 0 Posts	They just told me I'm 900m from the exchange and could get about 16mb. In reality I'm 100m from the exchange and hopefully could get more!

30-08-2007, 12:22 PM	#9
Castle Tiscali User Member Join Date: Oct 2005 Posts: 78 Thanks: 0 Thanked 0 Times in 0 Posts	It's literally up the road and round the corner. Probably less than 50m as the crow flies.

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