Kicking up a fuss.

[MajorMellons]

Hi folks.

This is my first post....and may be my last, depending on the F2S moderators.

I've been F2S customer for a couple of years now, and I had been happy with my service.

But I'm sorry to say that I feel a bit pee'd off at the way Pipex are happy to sell off my personal details to anyone who is willing pay £50.00 for this information.

And before this is locked and/or removed, If I could just quote .......
"Advocate General to the European Court of Justice declared that EU law does not allow Internet Service Providers to be forced to reveal the personal details".
And as my details are in the hands of another, and I have written proof that Pipex have sold my details, for £50.00 you can see why I'm peeved.

Should this pique anyone's interest, I will elaborate, as soon as I receive a reply to the letter I have written to F2S/Pipex.

F2S, please feel free to enter into any conversation with me, either on the forum(as I have nothing to hide), or through PM,(if you do).

[kmount]

Hi there,

This forum is an independent effort and as such is not governed by f2s staff. - In short, we won't lock/delete your thread unless it breaks one of our rules which yours hasn't.

I note your criticism of Pipex, but with the recent buyout by Tiscali, this may be the root of the issue.

I'm interested in what you're talking about though, so please do elaborate.

[nettech]

Yes I would be very interested too to hear what happened as would I think a lot of other f2s/Pipex customers.

[MajorMellons]

My apologies for assuming this was a F2S run forum.

Chaz and Steve, thanks for your replies.

I can't go into details, for legal reasons, but the basics are......

I have received a letter from a London solicitors accusing me of a crime, which I strenuously deny.
The whole crux of the rather dubious 'evidence', is information regarding my IP.
This infomation was provided to this firm of solicitors, for a fee of £50.00, by Pipex.

And if could just quote my first post..........
"Advocate General to the European Court of Justice declared that EU law does not allow Internet Service Providers to be forced to reveal the personal details".

As soon as i receive a reply from F2S, I will update you all.

[nettech]

Very interesting. Do let us know the outcome and then further details, as potentially this could affect any of us.

On a related subject (and you are probably aware of this already) this may be of interest to anyone reading:
http://www.europarl.europa.eu/news/e...default_en.htm

[MajorMellons]

I will keep you informed.

And that is interesting reading, thanks.

The whole issue of Pipex(or whoever), selling my info, for a fast buck, with no regard for the fact that I may stop subscribing to one of their BB packages, seems like commercial madness!

"Community law on data protection does apply on the Internet, it applies to both online and off line realities (...). Existing rules do apply and do provide safeguards", affirmed European Data Protection Supervisor Peter Hustinx, in contrast to the view, stated by Stavros Lambrinidis (PES, EL), at a press conference beforehand, that "there is no EU legislation per se to ensure that information targeting behavior for marketing purposes will not be used for other activities that far exceed the initial purpose".

So it seems that Pipex will sell your IP and name and address, to any bidder, if my case is anything to go by.

Just out of interest, are there any Tisacli/Pipex/F2S staff on here?.....just out of interest?
Not that I would expect them to get involved!

[No Rest]

Might be worth a read?!

Telefonica argued that, under a national law based on EU rules, it only had to disclose the name of an Internet subscriber for criminal actions, not civil ones. "Community law does not require the member states, in order to ensure the effective protection of copyright, to lay down an obligation to disclose personal data in the context of civil proceedings," the court said in a statement.


http://www.eweek.com/c/a/Content-Cre...right-Holders/

[acidtechno]

In relation to subject, my previously posted guide on removing your details from the members area after migration:

http://www.freedom2support.net/forum...ead.php?t=9178

all details can/should be changed, including name and address.

My thoughts on your situation, an IP with F2S I thought is always static and fixed to an account so whatever happened surely must have originated from your location. There are questions though, what time said crime happened - could it have been a long time ago before you were assigned the IP and someone else was using that IP? did someone hijack your wireless and do something? was your machine comprimised in any way: virus/trojan/spyware etc to carry out unlawful activities.

I assume the solicitors paid for your name and address related to the assigned IP that they discovered/were informed about.

[MajorMellons]

http://www.freedom2support.net/forum...ead.php?t=9178

Thanks for that, I'm waiting for f2s to answer my letter before I up and leave.

"My thoughts on your situation, an IP with F2S I thought is always static and fixed to an account so whatever happened surely must have originated from your location. There are questions though, what time said crime happened - could it have been a long time ago before you were assigned the IP and someone else was using that IP?"

No, it's my IP.

"did someone hijack your wireless and do something?"

Maybe.

"was your machine comprimised in any way: virus/trojan/spyware etc to carry out unlawful activities."

Maybe.

"I assume the solicitors paid for your name and address related to the assigned IP that they discovered/were informed about."

That's correct.

[MajorMellons]

Originally Posted by No Rest

Might be worth a read?!

Telefonica argued that, under a national law based on EU rules, it only had to disclose the name of an Internet subscriber for criminal actions, not civil ones. "Community law does not require the member states, in order to ensure the effective protection of copyright, to lay down an obligation to disclose personal data in the context of civil proceedings," the court said in a statement.


http://www.eweek.com/c/a/Content-Cre...right-Holders/

I was aware of this, thanks.

This is why I am so annoyed at f2s, who will probably lose a customer who is paying them £25 per month, just so they could make a quick £50.00 profit off the back of me.
They did not have to give this info out, they choose to sell it.

[acidtechno]

Do you think they were threatened with action if they did not provide your info? and they then said yes but for the fee?

[richard_f2s]

MajorMellons can you PM me with a summary of the communication please?

To my knowledge the only time that we divulge end user personal information is when we are required to do so under law. One such circumstance would be in the event that there has been a breach of copyright, for example if a customer's IP address has been identified as sharing copywritten media, or as happened last year if a customer has a website which contains copywritten images. In these circumstances this is breach of copyright and we are required by EU law to cooperate with external agencies working on behalf of the copyright holder to provide information to their nominated legal representatives or to take action to remove material in breach. The £50 charge that is mentioned above *may* be the fee that we charge for handling the request, however I'm not aware that this is policy hence my interest in your specifics...

[geordie]

I'm guessing that this is what it's all about.

http://bbs.adslguide.org.uk/showthre...b=5&o=0&fpart=

[jje]

Originally Posted by richard_f2s

To my knowledge the only time that we divulge end user personal information is when we are required to do so under law. One such circumstance would be in the event that there has been a breach of copyright, for example if a customer's IP address has been identified as sharing copywritten media,

Their has been numerous web based posts regarding similar .
Basics are that PtP networks have been searched and the company in question that deals with copyrights has located an IP address that has a lot of copyrighted material for upload . Then asked the ISP for address of that customer . Usual next step is to levy a £3000 out of court settlement mainly in the hope that it frightens the person enough to pay up and stop downloading/uploading . What is apparent is that a number are getting these letters who deny all knowledge of such trespasses against copyright holders .
Their is quiet a lot of stuff on varying forums regarding such anti piracy measures and ISP passing on names of the supposed guilty party . I would guess that amongst the large ( and getting larger ) number that are in fact naughty boys or girls their will be a fair few totally innocent who get the letter . After all if you had an unsecured wireless connection i could in theory log on to your connection and download copyrighted material . Or the use of proxy IP address may even have a part to play . Going to be a lot more to be heard as the big guns have been brought out this year against file sharing torrent hosts and servers . Pirate Bay and Rapidshare are two in the news at present . Kazaa almost gone and Limewire being targeted this year .

jje