Connection Problems

[ThePHM]

Anybody else got any connection problems ... I've got sync and can even connect and ping the other end of the link but no name resolution works and the dns servers aren't responding to pings.

Nick is saying there are no problems but traceroutes from work to home are getting in an endless loop with high packet loss at a couple of f2s routers.

Also pings and traceroutes to the home gateways are failing.

ThePHM

[Matt]

I haven't even got sync. Oh well its pretty annoying Sounds like a DNS problem - remember ebone etc died recently and people are saying UUNet is closing so there are likely some issues whilsts routig etc settles down.

[ThePHM]

Well I was speaking to Nick on the phone and my link came back up, so the problem (at least for me) appears to be resolved.

ThePHM

[Justin]

Our Entire exchange has broken down where I am after a power cut, I've got no net access at all here!, posting this from a library!

[Matt]

Hmm well at least I can use uk2.net's dialup I suppose....costing a small fotune though

Anyway, got another call from F2S today, they are sending people down to the exchange today :-)

This is the first real time I've needed to use the support - I have to say they are very courteous and profesional. They also dont insult your intelligence and say things like "are you sure your computer is plugged in" etc....

I am having issus also and DNS timeouts every now and then.

[Justin]

Originally posted by Matt@Jul 5 2002, 03:38 PM
Hmm well at least I can use uk2.net's dialup I suppose....costing a small fotune though

Yeah, I'm back online at last, the exchange was a bit messed up and was not receving/sending CLI, so I couldn't logon, was a pain in the ass, as I had to use 0845 stuff

i have been unable to log on since last wednesday, when i go into my modem control panel it says no signal,can anyboy tell me if this is a problem with my exchange problem or a f2s problem.

thanks for any advice
very board surfer
cheers nigel

[Matt]

I had a similar problem, only since THursday for me. It came back alive about half an hour ago though.

I'd call F2S Monday morning - it sounds like an exchange problem so they will need to get an engineer down there.

[ThePHM]

Originally posted by Matt@Jul 5 2002, 02:38 PM
This is the first real time I've needed to use the support - I have to say they are very courteous and profesional.  They also dont insult your intelligence and say things like "are you sure your computer is plugged in" etc....

Yeah I know what you mean, I think Nick must be a saint ... I'd been talking to him over e-mail, about my problems and in one of them he suggested that I purchase a backup dial in account ... I took a bit of offence at this and blew a fuse so to speak ( I think that I need to go on some anger management courses) and Nick's response was ... call me lets talk about this ... and when I did (he was busy so I asked if he could call back ... he did 5 mins later) he was like "you were getting a little heated so I thought it best if we actually talked".

It has to be said that there are somethings that they have got soooo wrong in the last couple of months over the capacity problems but I've found that most are sorted quite quickly and courteously.

ThePHM

thanks matt, thephm