Tiscali / TalkTalk User

cbieber · 18-02-2006, 12:05 PM

I'm getting the same Emails from the same addresses, time and time again. These duplicate Emails, are flooding my mailbox. They are legitimate Emails that have been sent just the one time, but they don't stop coming in. Yesterday I received 10 newsletter Emails from f2s. This morning I've got duplicate Emails flooding in every 5 minutes. I've contacted support but as it's the weekend I'm unlikely to hear from them till next week - that is if they bother to reply. Anybody else having this problem. Any suggestions would be welcome.

Colster · 18-02-2006, 12:13 PM

Quote:

Originally Posted by cbieber

I'm getting the same Emails from the same addresses, time and time again. These duplicate Emails, are flooding my mailbox. They are legitimate Emails that have been sent just the one time, but they don't stop coming in. Yesterday I received 10 newsletter Emails from f2s. This morning I've got duplicate Emails flooding in every 5 minutes. I've contacted support but as it's the weekend I'm unlikely to hear from them till next week - that is if they bother to reply. Anybody else having this problem. Any suggestions would be welcome.

Try logging into webmail, delete what you can. This will minimise the impact on your Inbox.

Karl Prince · 18-02-2006, 12:14 PM

Looks like this may have started for me around 23:00 last night

My first impression is that POP3 download and delete from server (what most people use) is not working properly, download, but no delete. So every time a POP3 collection occurs, it will bring down all the email again.

Would recommend stopping POP3 collection till it is sorted, I'm going to look at whether it is possible to delete from WebMail, and possibly using IMAP

cbieber · 18-02-2006, 12:36 PM

Thanks Karl. I appreciate your attention on this matter. In response to Colster, I logged into webmail and deleted the messages to no effect.

Karl Prince · 18-02-2006, 12:46 PM

Strangely, POP3 delete has just started working, hmmm...

cbieber · 18-02-2006, 02:27 PM

Just to report that the problem seems to have been resolved. Thank goodness - my mailbox was overflowing.

jillj28 · 19-02-2006, 09:19 PM

Mine too!!

Toby · 20-02-2006, 07:52 PM

Quote:

Originally Posted by jillj28

Mine too!!

Count me in

jillj28 · 25-02-2006, 09:11 AM

Got the problem back again....duplicate mails that can't be deleted via webmail

Karl Prince · 25-02-2006, 09:32 AM

Just checked mine, seems to be working OK (for me)

You will need to purge the deleted emails, just marking it as deleted does not stop it being download by POP3

fenixman · 01-03-2006, 09:55 AM

There was another problem this mornng with duplicate e-mails flooding my inbox. Having telephoned, the problem has now been fixed. As a new member and only just registered, why was this problem not listed when I signed on?

gomez · 01-03-2006, 10:59 AM

Because the problem is unique to you (and possibly a few others who have not bothered telling us about it)?

chuckalicious · 01-03-2006, 11:00 AM

I get this quite frequently. My email client (Mac OS X Mail, although Outlook on XP has done it too) is set to delete email from the server once it's downloaded it, however sometimes every time it checks for new mail (every 2 minutes) it gets the same mail. I came home once to find 100s of the same emails in my inbox

fenixman · 01-03-2006, 12:01 PM

Not being a technician but, if I am unique, why did f2s technical support tell me that there had been a problem and that it was now fixed?

gomez · 01-03-2006, 01:46 PM

Not being privy to your conversation with the F2S guy and what was actually said, I have no way of saying for sure, but it *is* possible that it was a problem that affected only you or only a number of users and was by no means anything other than a little local difficulty.

ianb · 11-03-2006, 05:47 AM

I get multiple mails using OE as a mail client. Most are first thing in the morning. Pain the the ****.

ianb · 11-03-2006, 06:03 AM

You can Delete from Webmail - but you can't Purge Delete - nothing happens. Any ideas why?

aos101 · 11-03-2006, 09:06 AM

What do you mean you can't purge delete? I can do that fine.

chuckalicious · 11-03-2006, 10:29 AM

It's started doing it again this morning.

So it's not just him.

pete.c · 11-03-2006, 10:48 AM

E-mails downloaded every time send/receive is clicked. Delete them and they download again.

This is only on our name@name.f2s.com accounts.

Ok on name@f2s.com account.

Have raised a ticket.

EDIT : - Moderators ~ please can you move this to the other more current e-mail thread. Thanks.

aos101 · 11-03-2006, 11:04 AM

Quote:

Originally Posted by pete.c

EDIT : - Moderators ~ please can you move this to the other more current e-mail thread. Thanks.

Moved from this thread

cbieber · 11-03-2006, 11:16 AM

Help! It's March 11th and it's happening again. I can't stop duplicate Emails. I've deleted them from my webmail to no effect.

Jase1973 · 11-03-2006, 12:26 PM

Same problem for me too.

aos101 · 11-03-2006, 12:41 PM

Merged the two threads on duplicate emails into one

Jase1973 · 11-03-2006, 03:03 PM

Working now. Cheers!

18-02-2006, 12:05 PM	#1
cbieber Tiscali User Member Join Date: Feb 2004 Posts: 180 Thanks: 0 Thanked 0 Times in 0 Posts	Duplicate Emails flooding my inbox I'm getting the same Emails from the same addresses, time and time again. These duplicate Emails, are flooding my mailbox. They are legitimate Emails that have been sent just the one time, but they don't stop coming in. Yesterday I received 10 newsletter Emails from f2s. This morning I've got duplicate Emails flooding in every 5 minutes. I've contacted support but as it's the weekend I'm unlikely to hear from them till next week - that is if they bother to reply. Anybody else having this problem. Any suggestions would be welcome.

18-02-2006, 12:14 PM	#3
Karl Prince Tiscali User Member Join Date: Jan 2004 Location: Leicester Posts: 621 Thanks: 0 Thanked 0 Times in 0 Posts	Looks like this may have started for me around 23:00 last night My first impression is that POP3 download and delete from server (what most people use) is not working properly, download, but no delete. So every time a POP3 collection occurs, it will bring down all the email again. Would recommend stopping POP3 collection till it is sorted, I'm going to look at whether it is possible to delete from WebMail, and possibly using IMAP __________________ Karl Prince Ex-Freedom2Support Knowledge Team Billion 7402VGP, MAX 50 GB 7360kb sync (ex USR9003 - couldn't cope with MAX)

18-02-2006, 12:46 PM	#5
Karl Prince Tiscali User Member Join Date: Jan 2004 Location: Leicester Posts: 621 Thanks: 0 Thanked 0 Times in 0 Posts	Strangely, POP3 delete has just started working, hmmm... __________________ Karl Prince Ex-Freedom2Support Knowledge Team Billion 7402VGP, MAX 50 GB 7360kb sync (ex USR9003 - couldn't cope with MAX)

25-02-2006, 09:11 AM	#9
jillj28 Tiscali User Member Join Date: Feb 2006 Posts: 63 Thanks: 0 Thanked 0 Times in 0 Posts	Started Again! Got the problem back again....duplicate mails that can't be deleted via webmail

25-02-2006, 09:32 AM	#10
Karl Prince Tiscali User Member Join Date: Jan 2004 Location: Leicester Posts: 621 Thanks: 0 Thanked 0 Times in 0 Posts	Just checked mine, seems to be working OK (for me) You will need to purge the deleted emails, just marking it as deleted does not stop it being download by POP3 __________________ Karl Prince Ex-Freedom2Support Knowledge Team Billion 7402VGP, MAX 50 GB 7360kb sync (ex USR9003 - couldn't cope with MAX)

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18-02-2006, 12:36 PM	#4
cbieber Tiscali User Member Join Date: Feb 2004 Posts: 180 Thanks: 0 Thanked 0 Times in 0 Posts	Thanks Karl. I appreciate your attention on this matter. In response to Colster, I logged into webmail and deleted the messages to no effect.

18-02-2006, 02:27 PM	#6
cbieber Tiscali User Member Join Date: Feb 2004 Posts: 180 Thanks: 0 Thanked 0 Times in 0 Posts	Just to report that the problem seems to have been resolved. Thank goodness - my mailbox was overflowing.

19-02-2006, 09:19 PM	#7
jillj28 Tiscali User Member Join Date: Feb 2006 Posts: 63 Thanks: 0 Thanked 0 Times in 0 Posts	Mine too!!

01-03-2006, 09:55 AM	#11
fenixman Tiscali User Member Join Date: Mar 2006 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Duplicate E-Mails again There was another problem this mornng with duplicate e-mails flooding my inbox. Having telephoned, the problem has now been fixed. As a new member and only just registered, why was this problem not listed when I signed on?

01-03-2006, 10:59 AM	#12
gomez Tiscali User Member Join Date: Feb 2003 Location: Buckingham Posts: 538 Thanks: 0 Thanked 0 Times in 0 Posts	Because the problem is unique to you (and possibly a few others who have not bothered telling us about it)?

01-03-2006, 11:00 AM	#13
chuckalicious Tiscali User Member Join Date: Apr 2004 Posts: 158 Thanks: 0 Thanked 0 Times in 0 Posts	I get this quite frequently. My email client (Mac OS X Mail, although Outlook on XP has done it too) is set to delete email from the server once it's downloaded it, however sometimes every time it checks for new mail (every 2 minutes) it gets the same mail. I came home once to find 100s of the same emails in my inbox

01-03-2006, 12:01 PM	#14
fenixman Tiscali User Member Join Date: Mar 2006 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Not being a technician but, if I am unique, why did f2s technical support tell me that there had been a problem and that it was now fixed?

01-03-2006, 01:46 PM	#15
gomez Tiscali User Member Join Date: Feb 2003 Location: Buckingham Posts: 538 Thanks: 0 Thanked 0 Times in 0 Posts	Not being privy to your conversation with the F2S guy and what was actually said, I have no way of saying for sure, but it is possible that it was a problem that affected only you or only a number of users and was by no means anything other than a little local difficulty.

11-03-2006, 05:47 AM	#16
ianb Tiscali User Member Join Date: Oct 2003 Posts: 41 Thanks: 0 Thanked 0 Times in 0 Posts	I get multiple mails using OE as a mail client. Most are first thing in the morning. Pain the the ****.

11-03-2006, 06:03 AM	#17
ianb Tiscali User Member Join Date: Oct 2003 Posts: 41 Thanks: 0 Thanked 0 Times in 0 Posts	You can Delete from Webmail - but you can't Purge Delete - nothing happens. Any ideas why?

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11-03-2006, 09:06 AM	#18
aos101 Tiscali User Admin Join Date: Jun 2004 Location: Kent Posts: 3,760 Thanks: 1 Thanked 6 Times in 6 Posts	What do you mean you can't purge delete? I can do that fine. __________________ Adam

11-03-2006, 10:29 AM	#19
chuckalicious Tiscali User Member Join Date: Apr 2004 Posts: 158 Thanks: 0 Thanked 0 Times in 0 Posts	It's started doing it again this morning. So it's not just him.

11-03-2006, 10:48 AM	#20
pete.c Tiscali User Member Join Date: Nov 2004 Location: Thornton Cleveleys, Lancashire Posts: 232 Thanks: 0 Thanked 0 Times in 0 Posts	Same problems here E-mails downloaded every time send/receive is clicked. Delete them and they download again. This is only on our name@name.f2s.com accounts. Ok on name@f2s.com account. Have raised a ticket. EDIT : - Moderators ~ please can you move this to the other more current e-mail thread. Thanks. __________________ Pete - MAX/5gb 50:1 on GW4. Netgear DG834GT

11-03-2006, 11:16 AM	#22
cbieber Tiscali User Member Join Date: Feb 2004 Posts: 180 Thanks: 0 Thanked 0 Times in 0 Posts	Help! It's March 11th and it's happening again. I can't stop duplicate Emails. I've deleted them from my webmail to no effect.

11-03-2006, 12:26 PM	#23
Jase1973 Tiscali User Member Join Date: Apr 2005 Location: St Helens, UK Posts: 25 Thanks: 0 Thanked 0 Times in 0 Posts	Same problem for me too.

11-03-2006, 12:41 PM	#24
aos101 Tiscali User Admin Join Date: Jun 2004 Location: Kent Posts: 3,760 Thanks: 1 Thanked 6 Times in 6 Posts	Merged the two threads on duplicate emails into one __________________ Adam

11-03-2006, 03:03 PM	#25
Jase1973 Tiscali User Member Join Date: Apr 2005 Location: St Helens, UK Posts: 25 Thanks: 0 Thanked 0 Times in 0 Posts	Working now. Cheers!