As if the F2S takeover wasnt bad enough.

[William_Wallace]

As if the F2S takeover wasnt bad enough, 123Reg is owned by Pipex too.
Unfortunately, 123Reg has my 2 domain names and after buying my latest one, I see they have the same level of customer support as F2S has now......NONE.

Domain name bought 26/04/06 and to date, still not working, and still no replies to my numerous emails.

What is it with Pipex Tech support. Does such a thing exist.

Can anyone suggest a comany for domain names that values its customers please.

Thanks,
W_W.

[mrjones]

123-reg have been part of pipex since 2004 I believe. They were part of webfusion which was bought sometime in 2004.

These are some of the companies under the pipex "banner" now

pipex (of course)
webfusion
host europe
magic moments
dedicated servers
123-reg
f2s

feel free to add

I have a number of domains registered with 123-reg and have never had any problems.
I also use ukreg.com & godaddy.com as well.

[stephenc]

nildram
homecall (formerly a Carphone Warehouse/Caudwell company)
donhost
Pipex wireless (with intel)

[phillcahill]

From answers.com

The company now known as PIPEX can be traced back to RadioTel Systems Limited through a number of acquisitions and renamings.

• RadioTel Systems awarded licence 1997
• becomes Zipcom plc July 2000
• buys HighwayOne June 2001
• buys Transigent (aka GX) 2002 and becomes GX Networks plc March 2003
• buys XTML July 2003
• buys CIX July 2003
• buys Firstnet (owners of Liberty Broadband aka Tele2 UK) September 2003
• buys PIPEX and takes the name October 2003
• buys Host Europe April 2004
• buys Nildram August 2004
• buys Donhost April 2005
• buys Freedom2Surf October 2005

[stephenc]

Busy little bees

[haka]

Originally Posted by William_Wallace

As if the F2S takeover wasnt bad enough, 123Reg is owned by Pipex too.
Unfortunately, 123Reg has my 2 domain names and after buying my latest one, I see they have the same level of customer support as F2S has now......NONE.

Domain name bought 26/04/06 and to date, still not working, and still no replies to my numerous emails.

What is it with Pipex Tech support. Does such a thing exist.

Can anyone suggest a comany for domain names that values its customers please.

Thanks,
W_W.

Try freeparking.co.uk, bit more expensive thant 123reg but excellent control panel and customer service, been with them for 4+ years with no problems todate.

[ccsnet]

Have a look at http://www.ndousers.com/viewtopic.php?pid=15811#p15811 - They have interactive TV ( TVMax ) and a good CS from what I can see... only down side is the 10gb alowence on their lower tariff...

Terran

[Andy_ex-f2s]

Hi there... I'm back!

But working for a new company - UK2. Before anyone jumps on my back I am fully aware of their awful rep in the past for transfers, but they have a new MD and loads of new staff so all I'm saying is watch this space, I'm certainly excited by it as what he wants to do sounds like the old f2s to me (f2s is now completely dead by the way, only a couple of people left from the good ol' days, and why did everyone leave? because pipex/nildram couldn't organise a **** up in a brewery!)

Sooooo, they'll be a new site and quite a few changes at UK2 in the next few months so this might be an option for you, plus I'll be there (though not sure whether this will be in thier favour or not ), wouldn't recomend itjust yet though until all the changes can be put into effect.

Just a thought.....

Originally Posted by William_Wallace

As if the F2S takeover wasnt bad enough, 123Reg is owned by Pipex too.
Unfortunately, 123Reg has my 2 domain names and after buying my latest one, I see they have the same level of customer support as F2S has now......NONE.

Domain name bought 26/04/06 and to date, still not working, and still no replies to my numerous emails.

What is it with Pipex Tech support. Does such a thing exist.

Can anyone suggest a comany for domain names that values its customers please.

Thanks,
W_W.

[Andy_ex-f2s]

Originally Posted by phillcahill

From answers.com

The company now known as PIPEX can be traced back to RadioTel Systems Limited through a number of acquisitions and renamings.

• RadioTel Systems awarded licence 1997
• becomes Zipcom plc July 2000
• buys HighwayOne June 2001
• buys Transigent (aka GX) 2002 and becomes GX Networks plc March 2003
• buys XTML July 2003
• buys CIX July 2003
• buys Firstnet (owners of Liberty Broadband aka Tele2 UK) September 2003
• buys PIPEX and takes the name October 2003
• buys Host Europe April 2004
• buys Nildram August 2004
• buys Donhost April 2005
• buys Freedom2Surf October 2005

You missed out Homecall, I think in feb 2006 time

[DavidC]

"Can anyone suggest a comany for domain names that values its customers please".

If it is hosting etc.
I have been with 1 & 1 for 4 years and have had no problems.