Tiscali / TalkTalk User: Ofcom Reveals UK Broadband ISPs Have the Most Dissatisfied Customers Ofcom Reveals UK Broadband ISPs Have the Most Dissatisfied Customers ================================================================================ TU RSS on 13 July, 2010 12:46:19 Market regulator Ofcom has posted the results from its 2009 Gfk commissioned study into the _Quality of Customer Service_ (QoS) offered to users of broadband, mobile, fixed line and pay TV providers across the UK. It reveals that PRICE is the most dominant consideration when choosing a new communications provider and broadband ISPs have the largest proportion of "_Dissatisfied_" customers (16%), but only just.