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ISP AAISP UK Rails Against Abuse of Official ADR Consumer Complaint Handlers
ISP AAISP UK Rails Against Abuse of Official ADR Consumer Complaint Handlers
04 February, 2012 07:17:24
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The boss of UK ISP AAISP, Adrian Kennard, has criticised Ofcom's official Alternative Dispute Resolution (ADR) consumer complaints handlers for being an "unfair" and "one-side pays regardless" style arbitration scheme.