BT Retrains Engineers Following UK FTTC Broadband ISP Install Gaff
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BT Openreach, which is responsible for ensuring that all rival operators have equality of access to BT's local network, has apologised after one of its engineers mistakenly refused to install a new 'up to' 40Mbps FTTC fibre optic broadband connection because the customer wasn't a BT Retail or TalkTalk user and didn't have a HomeHub router.
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